What is covered?
If you need to have a battery, a crystal or a strap replaced, the warranty still holds if you hire a professional watchmaker to carry either of these tasks.
The Limited Warranty covers defects in material and workmanship for the duration of 24 months, starting from the date of release from the workshop.
During the warranty period, the watch case construction, the movement (excluding the Date Display), the hands, dial, bracelet links and buckle are the only components covered by the terms, within the limits specified by ISO 764, 1413 and 2281 standards.
The Woodshores AB Limited Warranty covers defects in material and workmanship for the duration of 3 months, starting from the date of delivery.
During the warranty period, the links and buckle are the only components covered by the terms.
What is not covered?
The Limited Warranty does not cover battery, crystal, crown, Inline Lever Escapement and Date Display beyond the limit specified by ISO 1413. Neither does the Limited Warranty cover improper setting of a spring bar by the user.
After changing a strap yourself, you are responsible for making sure that it is firmly held in place before wearing the watch.
The Limited warranty is voided in case of:
- Repair, open-case inspection, tweak or modification by an unauthorized party (e.g. not a professional watchmaker) with parts not specifically recommended by Woodshores AB.
- Damage not attributed to a defect in material and workmanship.
- Any damage to parts including bracelet material, crystals, spring bars and finish, intentional or accidental misuse or abuse, improper handling, negligence or lack of care, excessive wear and tear, forgetting the watch in a pocket and putting it in the washing machine or tumble drier, natural disaster or improper exposure to water or solvents use under conditions which exceed the watch manufacturer's water resistance as specified by the ISO 2281 standard. Basically, any exposure to abrasive, caustic or slippery materials, oil or solvents, heat, and high fluid pressure or high-stress shocks.